cinnaHost

About us

cinnaHost is a hosting company based in California, USA. Our company offers a complete suite of professional services, including web site hosting, domain registration, dedicated servers, game servers and ventrilo servers. cinnaHost is a privately owned company and has no outstanding debts or liabilities.

cinnaHost's team is composed of highly-qualified and devoted professionals, with diverse backgrounds, creating a powerful mix of high-quality hosting specialists dedicated to providing our customers with one of the best products in the hosting industry. However, we realize that having a team of highly-qualified and devoted professionals is not enough. This is only one half of our job. The other half is taking care of our customers and their support requests. This means prompt and reliable customer support that is available 24 hours a day, seven days a week, 365 days a year. When our customers have a problem or need help, our customer support staff will respond quickly and efficiently.

Our main goal is to offer the best possible services and excellent customer support simultaneously.

cinnaHost's system-administrators strive to ensure that our servers are always up and running all the time. Their efforts guarantee that our servers are running the latest software versions, to prevent incompatibility or program error issues from occurrence.

The support team is constantly (24 hours a day, 7 days a week, 365 days a year) accessible to our customers. Excellent customer care is a priority for our support team and they strive to make sure that every question is answered adequately and thoroughly and help our customers with the long-run development of their websites. Our customer support staff accepts all type of questions.

- David "cinna-con" Collenbaugh, Founder/Owner

Our history

cinna-con's history began in 1999 as a small gaming community. cinnacon.com was launched in 2004, and around that time we were tired of switching from host to host. You may feel what we felt: sick and tired of bouncing around to different hosts, making promises that they never keep. That's when cinnaHost was born. We know what it's like to be bullied around by big hosting companies, lying about what they offer.

If you've been looking at other hosting companies, you probably thought on some occasions: it's too good to be true. Well, most of the time, it is. Most companies sell more than what they can actually support. They know most customers won't use all of their disk space and bandwidth quota, so they sell a lot at very cheap prices. But it just takes a few customers to use all of their quota to cause server downtimes, slow loading times, etc. That's when the companies terminate those customer's accounts, saying they are "using too much resources."

Stop being scammed by those companies! When we say 99.9% uptime guarantee, we mean it! If there's ever a time when our server's uptime is less than 99.9%, you'll receive a full month's refund. Not to mention our 30 day money back guarantee. If you aren't completely satisfied with our services during the first 30 days of your purchase, simply cancel and we'll refund your full purchase amount.

Other websites also limit you on many features. cinnaHost, however, provides you with unlimited domains, sub-domains, e-mail accounts, FTP accounts, and MySQL accounts on all of our hosting plans. And have you noticed when you see a cheap monthly price, you see a * next to it? That's because they want you to pay a year in advanced! Doing so is a very bad idea for web hosting. You could pay for a whole year, and that company can do anything they want after 30 days. They usually transfer your site to a slower server, packed with other people who payed for a year. With slow load times and lots of downtimes, what can you do? Your 30 day guarantee is over. And most make you pay a huge setup fee if you choose to pay monthly. We, however, offer you a simple monthly fee with no setup fee.

We also provide game and ventrilo servers in 9 locations, ensuring a low-latency stable experience no matter where you live. Servers are set up within 24 hours and gives you full access to everything.

Whether you're an individual, an organization/club, or a small business, you'll find our powerful hosting, dedicated, game and ventrilo packages both affordable and reliable. And if you ever need help, our 24/7 tech support options are always available to you. With our 24/7 tech support tickets, 24/7 support e-mail, and live chat, we beat out the competition.

So are you tired of switching from host to host? Are you ready to settle down with a host that is dependable and affordable? With our 30 day money back guarantee, you have nothing to lose!